Your TYPO3 Crisis, Our Priority
When you experience a website crisis, our emergency TYPO3 support team responds immediately upon receiving your support ticket. Offering swift
response and resolution times, we promptly diagnose, troubleshoot, and fix TYPO3 issues, allowing you to focus on your business's essential matters.
What's Included in Service?
4 Steps Approach
Certified TYPO3 Agency
Pricing Plans
| Particulars | Basic | Standard | Premium |
|---|---|---|---|
| Reaction time in business days | 2 | 1 | 1 |
| Resolution time in business days | 5 Working days | 3 Working days | 1 Working days |
| Post-Support time in business days | 10 | 20 | 30 |
| Technical documentation of fixed-issues | Yes | Yes | Yes |
| Site uptime monitoring report | No | Yes | Yes |
| Backup and restore | No | Yes | Yes |
| Site security scanning for Ma Checkup | No | Yes | Yes |
| Update TYPO3 security minor version | No | No | Yes |
| Assign a dedicated technical manager | Yes | Yes | Yes |
| Number of hours support | 8 Hours | 15 Hours | 25 Hours |
Happy Customers
Frequently Asked Questions
You can expect a prompt response when you contact us; please note that reaction and response time will depend on your chosen pricing packages.
TYPO3 emergency service considers different types of support like website crashes, errors, security breaches, malware infections, and downtime issues.
Security is our top priority. We follow strict protocols, implement security patches, and conduct thorough security checks to prevent further breaches.
Absolutely. Our team specializes in the swift recovery and restoration of TYPO3 websites affected by emergencies.
Yes, we provide post-emergency support for the continued health and performance of your TYPO3 website.
Initiating emergency support is straightforward. Contact us through our dedicated support channels, phone, email, or online chat.
Absolutely. Whether you have one TYPO3 website or multiple projects, our emergency support services are designed to accommodate your needs.
